General

Features

• How to change the account owner in Zendesk

New changes

• New password requirements for team members in Zendesk: what you need to know
• Zendesk is phasing out API tokens – here’s what you need to do
• Migrate to the new "CCs and Followers" feature before October 28 2026
• New security check for anonymous tickets in Zendesk

Advanced encryption

• Overview: 3 steps to get started with Advanced Encryption
• Encryption Key hosted in Sweden 🇸🇪
• How to create the EU Hosted Encryption key for Advanced Encryption in Zendesk